1. Introduction

We value customer satisfaction and aim to deliver a stable and high-quality IPTV service. This Refund Policy explains the conditions under which refunds may be granted.

2. Refund Eligibility

You may be eligible for a refund if:

The IPTV service is not functioning as advertised.

Technical issues persist and cannot be fixed by our support team.

The request is made within the allowed refund period after purchase.

3. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

Change of mind after activation or subscription use.

Internet issues, device incompatibility, or user-side problems.

Violation of our Terms of Service or misuse of the account.

4. Refund Request Process

To request a refund, please contact our support team with your order details and issue description. Our team will review your case and respond as quickly as possible.

5. Refund Processing Time

Approved refunds are usually processed within 3–7 business days depending on your payment provider.

6. Contact Support

For any questions regarding this Refund Policy or IPTV subscription issues, contact our support team anytime.